Fast storm damage response across Canterbury and East Kent. Same-day make-safe, temporary cover, and the written report and photographs your insurance claim needs.
After storm damage in Canterbury, stay off the roof, move valuables from under leaks, and photograph the damage for your insurer. We attend within around two hours to make the roof weathertight, then provide the report and photographs your insurance claim needs. Call 0122 763 4920.
The first 24 hours after storm damage matter for both your property and your insurance claim. The priority order is simple: stay safe, limit the damage, and document everything.
Do not go up on the roof — storm-loosened tiles and wet surfaces cause serious falls, and there is nothing on a roof worth that risk. Inside, move furniture and valuables away from any leak, put down buckets, and if water is near light fittings or the consumer unit, switch off that circuit. Then photograph the damage from ground level and from inside the loft if safe, because your insurer will want to see it.
Storm damage roofing is a distinct job from a planned repair. The immediate task is making the roof weathertight — stopping water getting in — which in a live storm or after dark often means temporary cover rather than a full repair. Once the weather clears and, where relevant, the insurer has been notified, we carry out the permanent repair and provide the documentation your claim needs.
This is why storm work runs on a different footing to routine repairs: speed of response comes first, the insurance paperwork runs alongside, and the permanent fix follows in sequence.
Most buildings insurance policies cover storm damage, but they define a storm by measurable conditions — the Association of British Insurers points to wind speed, and gusts over roughly 55mph are the usual benchmark, along with torrential rain or heavy snow. Ordinary wet and windy weather is not a storm, which is why insurers assess the conditions on the day.
A successful claim needs evidence: photographs of the damage, a professional report identifying the cause as storm rather than wear, and an itemised repair quote. We provide all three. We can also liaise with a loss adjuster if your insurer appoints one. What we can't do is guarantee the outcome — the claim is between you and your insurer — but well-documented storm damage, reported promptly, is normally straightforward.
Canterbury's exposure to storm damage is shaped by its geography. The city sits inland, but the surrounding downland edges around Bridge, Chartham, Tyler Hill and Petham are genuinely exposed, and when Channel gales drive up from the coast they funnel across this high ground and strip ridge tiles and flashings first. These elevated properties see the most wind-uplift damage in East Kent.
Closer to the coast, our patch runs out to Whitstable, Herne Bay, Seasalter and Reculver, and there the storm picture changes to full onshore force. Reculver in particular takes some of the most severe wind exposure on the north Kent coast, and seafront properties there and in Herne Bay suffer wind-uplift on whole roof slopes, not just individual tiles. Salt-corroded fixings, already weakened, give way faster in a blow.
In the city itself, the vulnerable points are the older roofs. The Victorian terraces around St Dunstan's and Wincheap have tall chimney stacks and lead flashings that storms find out, and mature trees in these leafy streets bring the added risk of falling limbs through roofs during high winds. The tree-lined roads near the Stour see this most.
Because Canterbury spans exposed downland, an exposed coast and a tree-heavy historic core, storm call-outs here vary enormously — a lifted ridge on a Petham farmhouse, a stripped slope on a Reculver bungalow, and a branch through a Wincheap terrace roof are all storm jobs, but each needs a different response. What they share is the need for a fast make-safe and proper insurance documentation, which is what we provide.
The Association of British Insurers defines a storm by measurable conditions including wind gusts typically above 55mph, heavy rainfall or snow — the benchmark insurers use to assess whether roof damage qualifies as a storm claim.
Source: Association of British Insurers (ABI) storm damage guidance
Storm damage right now? Call for a same-day make-safe and an insurance-ready report.
📞 Call 0122 763 4920“A ridge came off in the January gales — they tarped it within the hour and did the insurance report we needed.”
“Branch through the roof in a storm. Made safe same day, full photo report for the claim. Excess only to pay.”
“Seafront wind stripped half our garage slope. Fast response and dealt with the loss adjuster.”
Stay off the roof, move valuables from under any leak, and photograph the damage from ground level for your insurer. Then call us — we make the roof weathertight same-day with temporary cover if needed, and provide the documentation your insurance claim requires.
Most buildings insurance covers storm damage where wind speeds meet the insurer's threshold — typically gusts over 55mph. We provide a written report and photographs documenting the damage and cause, which is what your insurer needs to assess the claim.
For genuine storm damage in Canterbury and East Kent we aim to be on site within around two hours to make the roof safe and weathertight. The permanent repair follows once conditions allow and, where relevant, the insurer has been notified.
Displaced or missing tiles, lifted ridges, torn flashing, a fallen aerial or branch through the roof, and sudden leaks during or after high winds. The ABI defines a storm by wind speed, heavy rain or snow — not ordinary bad weather.
We provide the report, photographs and itemised quote your claim needs, and can liaise with loss adjusters. The claim itself is between you and your insurer, but our documentation is designed to support it.
It depends on the damage — a few displaced tiles may be £150–£300, while significant structural damage runs higher. Where a valid insurance claim covers it, you typically pay only your excess. We confirm any out-of-hours premium before travelling.
Yes — our first priority in a storm is making the roof weathertight, which often means fitting temporary tarpaulin or sheet cover to stop water ingress before a permanent repair can be carried out safely.
Same-day make-safe, temporary cover and insurance-ready reports across Canterbury and East Kent. Call 0122 763 4920 — we're on our way.
0122 763 4920